Shipping policy
Shipping Policy — The Poster Mood
Production time:
After your order is placed and payment confirmed, production begins immediately.
- Standard: 1–2 business days
- Peak periods or complex orders: up to 4–6 business days
Estimated delivery times
Once your order leaves the production facility, estimated delivery times are:
All items are made to order and produced locally through our global print network, which means faster delivery and a lower environmental footprint. Delivery time includes both production and shipping, and begins once your order is placed.
United States
Economy Shipping: 4–6 business days
Canada
Economy Shipping: 5–6 business days
United Kingdom
Economy Shipping: 3–4 business days
European Union (incl. Sweden, Germany, France, Netherlands)
Economy Shipping: 3–4 business days
Rest of the World
Delivery times vary by destination, typically 4–16 business days, depending on local production availability and customs processing.
Shipping is always free, worldwide, and included in the listed price — no extra charges at checkout.
Delivery times are estimates based on production and carrier data and are not guaranteed. Delays may occur due to customs, high order volume, or carrier disruptions. You will receive a shipping confirmation with tracking information as soon as your order ships.
Order tracking:
Once your order is shipped, you will receive a confirmation email with a tracking link so you can follow your delivery every step of the way.
Customs & import duties:
Because we produce orders locally whenever possible, most US and EU customers will not incur customs fees.
For orders shipped internationally (e.g. to countries outside our production network), customs duties may apply based on local regulations. Any applicable customs fees are the responsibility of the customer. We are unable to predict or control these charges.
What if my order is late?
If your order hasn’t arrived within the estimated timeframe, please allow an additional 2–3 business days — minor carrier delays can occur.
If it still hasn’t arrived, contact us at hello@thepostermood.com with your order number and tracking link. We will investigate and get back to you as quickly as possible.
Please note: once an order is handed to the carrier, we are not responsible for delays caused by the shipping provider, customs, or events outside our control.
Incorrect shipping address:
Please double-check your shipping address before completing your purchase. As all orders go into production immediately, we cannot guarantee address changes after an order is placed. Contact us at hello@thepostermood.com as soon as possible if you notice an error.
Where we ship:
We currently ship to 53 countries worldwide, including:
- North America: United States, Canada
- Europe: All EU member states, UK, Norway, Switzerland, and more
- Australia & New Zealand
- Selected countries in Asia and the Middle East
Questions about your shipment? Contact us at hello@thepostermood.com